SO, how do you Unwind and Gain Control of Business Frustrations?
We started with our biggest frustration; or you might say the biggest leak in our operational boat.
In other words, we identified a workflow process where the most mistakes occurred, causing the biggest loss of time and money.
Truth is, most business owners KNOW exactly where that “hole” is!
So that’s where our mission started. We committed to permanently PLUG every leak by implementing CONTROL SYSTEMS.
A control system of a list of CALL-TO-ACTION PROMPTS, for people performing the process. A list of prompts which left NOTHING to chance!
We tested that control system to ensure it WORKED, by measuring it with our System Buster Locator over a period of months.
We documented every mistake, the people involved, cost, and time lost, etc. More importantly, how we FIXED a mistake, any non-conformance permanently!