by Philip Beyer | Sep 15, 2018 | The Organizer Blog
Customer Service as Art may be a bridge too far, when considering a memorable analogy. However, studying the efforts some companies make, and the thousands of dollars they spend on recruiting and training CSR’s, there’s a case to be made for this analogy. I like the...
by Philip Beyer | Sep 8, 2018 | The Organizer Blog
What is the plight of perpetual proximity management to a small business owner or manager? In other words, what’s the outcome of having to constantly be present, hovering over employees, with up-close management? Did you know people hate constant up-close management?...
by Philip Beyer | Sep 1, 2018 | The Organizer Blog
I received a call this week from one of my favorite clients (I’ll call him Jim), who has become a close friend over the past few years. Jim couldn’t wait to tell me he had sold his business, adding that the intangible asset my company had helped to implement played a...
by Philip Beyer | Aug 27, 2018 | The Organizer Blog
Scary dreams, from which you wake up in a cold sweat, are rare for me. However, I do have the occasional dream where I’m fighting business buffoonery, and that can cause me to work up a lather. I must admit, it seems a little unfair that Paul McCartney of the Beatles...
by Philip Beyer | Aug 20, 2018 | The Organizer Blog
Systematize a small business!? This sounds formidable, intimidating, complicated… not to mention, time-consuming. Folks, it’s NOT complicated, but it does take some time and effort. However, it pays huge dividends! With today’s tools you don’t have to reinvent the...
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