Power to Tread on Chaos

There is only one way to attain power to tread on chaos in business operations! In short, you must take dominion, by harnessing the root cause of chaos. Therefore, systemizing workflow processes, equipment maintenance, and human resources, etc. is KEY. In addition,...

A Tightly Wound Business Owner

“You’re a GRINDER, Philip!” my dentist told me one day, years ago. He assessed my condition as Bruxism; whereby, you grind, gnash, or clench your teeth. Yep, that was me back then; a tightly-wound business owner who carried my work frustrations home, manifesting in...

What is Your Credibility Score?

As a business owner, your credibility score with clients, vendors, and employees is determined by their direct observation. In other words, when you tell someone you will call them back, send them a late payment, or that you want to do lunch, etc…. DO YOU MEAN...

Why is WHY the Perfect Question?

Why is WHY the Perfect question? Most parents remember those persistent questions from their 3-year-old, i.e., “WHY is the sky blue?”… “WHY can’t frogs fly?”…etc. You give the child your best off-the-cuff answer, and with a puzzled look they quickly ask, “WHY?” So,...

Getting the Expected Accepted

Getting the expected ACCEPTED by employees and others is a roadblock for many small business owners. Especially, when using VERBAL communications for their ideas and plans. Not to mention, explaining verbally how employees should perform important processes in...