An Epiphany of Business Excellence

Epiphany of Business Excellence
As an owner, struggling to keep order with a small business during the early 1990’s, an epiphany of business excellence came to me, unexpectedly. A concerned friend handed me a business book, explaining “why most small businesses don’t work.” Undoubtedly, it was...

Ending the ISO Management Nightmare

ISO Management
Many Quality Managers and business owners agree that managing ISO for small business is a nightmare!. Why? For the simple reason, most ISO management is performed manually; therefore, time-consuming. Moreover, managing ISO’s corrective actions, preventative actions,...

Working for a “Well Done!”

Working for a well done
Most people hope to hear “Well done!” believing they have done a good job at something. However, even working and doing your best, may find you disappointed. Why? Not all owners and supervisors have the same management and/or social skills. Truth is, in many cases,...

Conditional Logic – If-Then-Else

Conditional Logic
Conditional Logic, simply put, is… if X happens, then what should be the next step? Moreover, what are ALL the next logical steps necessary to ensure compliance, and complete processes without errors? i.e., IF such-and-such happens, THEN what’s next, and then what...

Your Talent is Your Authority

Your Talent is Your Authority
Everyone is born with a talent unique to them! However, too few develop that talent to its fullest potential. Simply because, they never grasp the concept, “Your talent is your authority.” Consequently, by not developing their special talent, they pass their allotted...