Small Business Owner Goes to Heaven

small business owner
Bob, a burned-out, small business owner, is driving home one night after another hectic fourteen-hour day. Exhausted, he takes a few aspirin and collapses on his bed, falling into a deep sleep. Suddenly, a peculiar sound awakens him, and he finds himself face-to-face...

How to Ensure Employee Accountability

Employee Accountability
A cry we’ve heard many times from small business owners and managers is how to ensure employee accountability in the workplace. If you are in management, then you know; as a rule, most people hate micro-management. In other words, employees don’t like someone...

Business Follow-up | A Fat Chance

Business Follow-up
Consistent Business Follow-up is sorely lacking in most small companies. How often have you heard someone say, “I’ll get back to you next week,” or “I’ll follow-up with you later concerning your issue?” And then nothing! Similarly, the most misused farewell line...

Business Mantra | We Do the Best We Can

business mantra
One of Tennessee’s (also the world’s) most famous 150-year-old companies has quite an interesting Business Mantra. My wife and I took a tour of the famed Jack Daniels Distillery a few years back and found it extremely well-organized. Their business mantra is, “Every...

Business Organization Enemy No. 1

Business Organization Enemy
Who would you say are the enemies of the state of business organization? Amazingly, business owners themselves are Business Organization Enemy No. 1.  In other words, the owner is his or her own worst enemy; the one standing in the way of bringing order to their...

Business Axiom of Systematic Management

Business Axiom
The Business Axiom of Systematic Management changed my life when reading just two chapters of a well-known business book. The axioms contained in its pages took me on a 30-year adventure of spreading a gospel of business management using well-designed systems. Equally...