I Would Hate It, Too!

system specialist
My son Brandon, a systems specialist with our company, loves training owners and managers on systems that help grow their businesses. He believes, as I do, that without systems a business is only spinning its wheels. But, with the right systems, a business is bound to...

Starbucks—A Cupful of Systems!

starbucks systems
Starbucks has a great system that ensures products, services, and their brand, are held to the highest possible standard. It’s almost embarrassing to realize I visit Starbucks coffee stores so frequently they tend to know me by name! If my wife Susan...