by Philip Paul Beyer | Apr 7, 2014 | The Organizer Blog
Recently, I heard someone touting a certain Customer Complaint System for businesses. Yes, he claimed it would “resolve all those many complaint issues in an expedited manner.” Sounds reasonable!? But, how much more valuable would it be to you, if you RARELY had a...
by Philip Paul Beyer | Mar 24, 2014 | The Organizer Blog
In the classic tale “Alice in Wonderland” by Lewis Carroll, our hero, Alice chases a rabbit down a rabbit hole. She is soon puzzled by all the wonders she encounters there. Things get “curiouser and curiouser.” Then, at a fork in the road, seeking...
by Philip Paul Beyer | Mar 5, 2014 | The Organizer Blog
Is your business afflicted with The Magoo Syndrome?” Driving my three grown sons to lunch the other day, I looked in my rear view mirror, only to see two sets of eyes fairly bulging out of my younger sons’ heads in the backseat! “DAD!! Watch where...
by Philip Paul Beyer | Mar 4, 2014 | The Organizer Blog
“Unstructured knowledge is the challenge of our time!” So said an article by Ricoh Americas Corp. I can’t help but agree! I have been shouting this from the roof-top for some time now. As a result, I wrote a book and numerous articles about how to SOLVE...
by Philip Paul Beyer | Feb 10, 2014 | The Organizer Blog
Business Success eludes many who seek to own a company, until they realize the need for quality control systems. Then, as Superman might say, “the sky’s the limit!” When opening the doors of my business in June 1988, I had no clue as to what to...
by Philip Paul Beyer | Feb 10, 2014 | The Organizer Blog
Service matters, maybe more than high-quality products! Speaking of service matters, here’s a true story… The large, shiny green fly lay flat on its back, eyes bulging and lifeless among the other greens on my wife’s salad plate. Its tiny black legs...
by Philip Paul Beyer | Jan 27, 2014 | The Organizer Blog
Success in business equates to more income, customers, employees, and opportunities; however, it’s also true that business growth breeds disorder! As a business grows, so do it’s considerations, overhead, problems; thus a need for control systems to keep...
by Philip Paul Beyer | Dec 11, 2013 | The Organizer Blog
“Never judge a system by system ABUSE!” he said. That last word, particularly, rang in my ears as the talk radio host spoke about some recent, unreasoning criticisms and outright attacks on long-standing and workable systems that have proved themselves to have great...
by Philip Paul Beyer | Nov 25, 2013 | The Organizer Blog
Phillip Crosby, a quality consultant defined quality as “being in conformance to our customer’s requirements, which is accomplished by doing things right the first time.” As a “Quality” preacher/evangelist for over 25 years, I am adding...
by Philip Paul Beyer | Nov 11, 2013 | The Organizer Blog
“You’re not going to see a Grande White Mocha with an extra shot of espresso, spill out of a CUP OF TEA,” my friend Rob said yesterday. “What comes out of your cup when it’s tipped over is what was IN your cup in the first place! In other...
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