Darn Near Perfect Business

Darn Near Perfect Business
What would be a “darn near perfect” business to own? Most owners would envision a business that would run without them having to be there. Moreover, a profitable growing business that allows the owner to come and go whenever they please. Yep, that’s tantamount to...

Continual Resistance to Disorder

Continual Resistance to Disorder
The continual resistance to disorder should be the focus of every business. However, victory belongs only to those willing to resist disorder in the face of all opposition, and the temptation to put SALES before SERVICE. A new business owner in the 1990’s, my focus...

Stop the Chaos in Your Business

Stop the Chaos in Your Business
To stop the chaos in your business you must first acknowledge your business is in it! It’s true, “DENIAL is not just a river in Egypt!” Denial is a symptom of pride. Something a leader must control, in order to lead others to the promised land of order. To be blunt,...

What Powers a Successful Business?

What Powers a Successful Business
What powers a successful business? Digging deeper; what is at the core of a business that assures success? We have found over the years, working with small businesses around the world, that various owners have different opinions about what powers a successful...

The Theory of Broken Windows

Theory of Broken Windows
Recently, as a guest on TharsternTV, we compared the “Theory of Broken Windows” with the 100% System of Cleanliness in business. The “Theory of Broken Windows” introduced in 1982, impacted police work in the following decades. This theory uses broken windows as an...